Tips are optional but a great way to show your shoppers appreciation and recognition for their excellent service. 100% of your tip goes directly to the shopper(s) shopping and delivering your order. For orders where 2 shoppers fulfill your order, the tip is split evenly between them.

The default tip is 5% or the percentage you chose for your most recent order, whichever is higher. There is a minimum suggested tip of $2 per individual store delivery. 

You can modify the tip while placing an order or after delivery. You can increase your tip up to 14 days after delivery or reduce your tip up to 2 hours after delivery.

To add a tip during checkout—

On the website

In-app
  1. Click Go to Checkout. 
  2. Scroll down to Delivery Tip.
  3. Click Change. 
  4. Select the amount you’d like to tip. 
  5. Click Save Tip. 
  1. Tap Go to Checkout and scroll down to Delivery Tip.
  2. Tap Change.
  3. Select the amount you’d like to tip and tap Save Tip.

To add or modify a tip after delivery—

On the website

In-app
  1. Click the 3 horizontal lines in the upper left corner. 
  2. Click Your orders.
  3. Click View order details.
  1. Tap the 3 horizontal lines in the upper left corner. 
  2. Tap Your orders. 
  3. Tap View order details.
  4. Tap View Receipt
.